FAQ
What to Expect
It is recommended to arrive 30 minutes prior to your scheduled appointment. Once you check-in at the front desk, you will need to provide your insurance card and picture ID. Registration forms will be provided and will need to be completed. Payment will be required during the check-in process. Once check-in is completed, the Sonos Imaging staff will help you to one of the luxury individual patient lounges where you can wait comfortably until you are escorted to the MRI room.
There is no special preparation required for the MRI. Therefore, eating and drinking prior to the visit will not compromise the MRI.
How do I schedule an appointment?
Appointments must be made through your referring physician’s office. If you would like the spa-like experience for your next MRI, please mention Sonos Imaging to your physician’s office and the necessary referral process can be coordinated.
Do I need a pre-authorization for the MRI?
Some insurances do require a pre-authorization in order to receive the MRI. Sonos Imaging staff will coordinate this through your referring physician’s office.
How long before I know the results of my procedure?
Results will be provided to your referring physician, typically within 24 hours. Your physician will call with a report and next steps based off of the results.
What forms of payment are accepted?
We accept all major credit cards including Mastercard, Visa, Discover, and American Express. Please contact the Sonos Imaging office at 334-676-4520 to speak with our friendly and knowledgeable staff regarding your account and appointment.
Which insurance companies are accepted at Sonos?
We accept most major health insurance plans, workers compensation, and offer private payment plans.
What is the policy on Self-Pay?
Sonos Imaging self-pay policy states patients without insurance coverage and/ or high deductibles will not be denied imaging services. However, patients will be required to pay the full self-pay amount at the time of services. Call Sonos Imaging to find out about discounted rates available. Please note Self Pay rates are subject to change based upon market conditions.
What should I know about radiation safety?
Before your imaging procedure, be sure to ask your physician the following questions:
- Why is the test needed?
- How will having the test improve my care?
- Are there alternatives that do not use radiation and deliver similar results?
- Is the facility accredited by the American College of Radiology (ACR)?
- Are pediatric and adult tests delivered using the appropriate radiation doses?
Why should I have my imaging exam done at an accredited facility?
When you see the gold seals of accreditation prominently displayed in our imaging facility, you can be sure that you are in a facility that meets standards for imaging quality and safety. Look for the ACR Gold Seals of Accreditation.
To achieve the ACR Gold Standard of Accreditation, our facility's personnel qualifications, equipment requirements, quality assurance, and quality control procedures have gone through a rigorous review process and have met specific qualifications. It's important for patients to know that every aspect of the ACR accreditation process is overseen by board-certified, expert radiologists and medical physicists in advanced diagnostic imaging.
What does ACR accreditation mean?
- Our facility has voluntarily gone through a
vigorous review process to ensure that we meet nationally-accepted standards of care. - Our personnel
are well qualified, through education and certification, to perform medical imaging, interpret your images, and administer your radiation therapy treatments. - Our equipment is appropriate for the test or treatment you will receive, and our facility meets or exceeds quality assurance and safety guidelines.
What does the gold seal mean?
When you see the ACR gold seal, you can rest assured that your prescribed imaging test will be done at a facility that has met the highest level of imaging quality and radiation safety. The facility and its personnel have gone through a comprehensive review to earn accreditation status by the American College of Radiology (ACR), the largest and oldest imaging accrediting body in the U.S. and a professional organization of 34,000 physicians.
What forms do I need to fill out?
To save time, you can print the following forms and bring them in for your first visit.
